Haniken Jewelers online offers FedEx express shipping on every order. Each shipment is securely packaged, fully
insured, and shipped using only the most reputable and reliable courier
services.
Shipping Methods
Shipments are sent via FedEx®. We also
offer several convenient specialty services, including expedited shipping,
shipment of gifts to an alternate address, and holding a package for pick-up at
a FedEx® location.
Signature Required
To protect the security of your
shipment, we require an adult signature at the time of delivery, regardless of
any waivers you may have with the courier. Our double-boxed packages are fully
insured until delivery at the shipping address. Additionally, to ensure that
someone will be available to sign for your package, an e-mail message will be
sent notifying you that it has been shipped.
Shipping to an Alternate Address
Haniken Jewelers understands that there
may be times when you are unavailable to receive a package at home, or you
might want to have a gift shipped directly to the recipient. In such cases,
simply contact your credit card or bank institution to add the alternative shipping
address to your account. This security precaution protects our customers from
fraudulent activity and will expedite the shipping process.
Hold at Location Option
If you prefer, we can arrange to hold
your package at a local FedEx® location to be picked up at your convenience.
For your protection, signature and proof of identity are required to pick up
your held shipment. If you would like to have your package sent to a FedEx®
location, or to locate the FedEx® facility closest to you, contact a Haniken
Jewelers representative at 212-302-6605.
APO/FPO Addresses
International orders are sent via FedEx
International Priority®. Orders shipped outside the United States are subject
to all customs, duties, and taxes imposed by the country of import. To view our
complete policy on international orders, including a listing of the countries
we ship to, click here.
P.O. Box Addresses
We require that a physical address is
provided for every order placed, and do not ship to P.O. Box addresses.
Packaging of Diamonds and Fine Jewelry
Every item shipped from Haniken
Jewelers NYC will be presented in our stunning packaging accompanied with all
related documents, including the appraisal and diamond certificate (if
applicable). To learn more or to view samples of our packaging, click here.
For more information on our shipping
policies or any of our shipping services, feel free to contact us by phone at 212-302-6605
or via chat using Live Help.
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